Job Specifications
Duties and responsibilities will entail:
Maintaining technical documentation and service catalog on ICT equipment and software;
Collecting feedback from users on processes and recommending areas of improvement;
Training end-users on ICT systems and equipment;
Maintaining support systems and training of users;
Prepare technical systems and user documentation as well as develop systems user manuals.
Implementing scheduled routine as well as random maintenance tasks on Server hardware, VMWare Server virtual environment and Storage system in the data centers.
Implementing the installation, operation and administration of security for the various systems components.
Analyzing system and user requirements for optimal system design
Designing, Developing and deployment of new enterprise systems and applications
Maintaining a register of network and data center equipment.
Perform data analytics and data engineering tasks as per user requirements.
Job Specification
Qualifications
Person specifications
For appointment to this grade, a candidate must have:
At least one (1) Technical certification in either System Administration or Network
Cumulative service period of three (3) years at the grade of ICT Officer II position or equivalent;
Bachelor's degree of Science in any of the following fields: Computer Science, Computer Technology, Informatics, Computer Science & Technology, Information Systems, Business Information Technology (BBIT), Computing Science and Technology, Computer Security and Forensics or its equivalent from a recognized institution.
Ak Administration (MCSE, LPIC, CompTIA Linux+, N+, A+, CCNA or equivalent, Software development, Data science/Data engineering.
Functional Skills, Behavioral Competencies and Attributes:
Report writing and presentation skills;
Communication skills;
Problem solving skills
Analytical skills
Team building skills
Planning and Organizing skills;
Presentation skills;
Time management skills