The In-House Sales Manager is responsible for driving revenue from walk-in customers, referrals and inbound leads by leading the in-house sales team to achieve high conversion rates, customer satisfaction, and sales efficiency.
The role focuses on maximizing every inbound opportunity through structured processes, team performance management, cross functional collaboration and customer experience excellence.
Key Skills & Qualifications:
Education: Bachelor's Degree in Business Administration, Marketing, Sales and Commerce or any related field
At least 4 years' experience in sales, preferably In-house or office-based sales
Strong leadership and team management Skills
High commercial acumen and results orientation
Strong analytical skills with a problem solving attitude Strong customer management and negotiation skills
Strong problem solving skills
Loyal and disposed to protect the company's image
Ability to work well independently, and as part of a team.
Innovative
Key Responsibilities.
Participate in strategic business planning processes
Lead, coach and manage the in-house sales team
Drive daily, weekly, and monthly sales targets for in-house teams
Maximize conversion rates from walk-in customers, inbound calls and Lipa pole pole orders.
Ensure timely follow-up on all open quotations and inbound leads
Ensure a professional, consistent, and engaging customer experience
Manage the HQ showroom
Resolve escalations and ensure customer satisfaction
Enforce adherence to Sales SOPs and company policies