In house Sales & Marketing Representative at Adept Systems

Key Responsibilities

Customer Interaction & Sales Support:


Handle inbound inquiries from customers regarding cable products and services.
Provide detailed product information, pricing, and technical specifications.
Assist walk-in clients at the showroom or office.


Sales Activities:


Generate leads through cold calling, referrals, and follow-ups.
Prepare and deliver sales quotations and proposals.
Negotiate terms and close sales to meet or exceed monthly targets.


Account Management:


Maintain relationships with existing clients to encourage repeat business.
Track customer orders and ensure timely delivery.
Resolve customer complaints and provide after-sales support.


Reporting & Coordination:


Maintain accurate records of sales activities in CRM systems.
Collaborate with logistics and technical teams to ensure smooth service delivery.
Prepare weekly and monthly sales reports for management.


Marketing & Promotion:


Distribute & keep track of marketing materials such as posters, brochures, flyers, and catalogues.
Update website content - ensuring clear presentation of products, news, and campaigns.
Create digital campaigns and visuals for platforms like LinkedIn, Facebook, email newsletters and social media graphs.
Support organization of trade fairs, factory open days, and customer engagement events.
Liaise with production and quality departments to ensure marketing content reflects actual specifications and standards.


Academic and Professional Qualifications


Bachelor's degree or Diploma in Business, Marketing, Electrical Engineering, or a related field
Minimum of 3 years of experience in sales or customer service, preferably in the cable, telecom, or electrical industry.
Strong knowledge of cable products (electrical cables like Domestic, Industrial copper armoured and non-armoured, Flexible cables, Aluminium Cables, Solar Cables, etc.).
Excellent communication and negotiation skills.
Ability to work independently and as part of a team.
Proficiency in MS Office and CRM software.
Experience with graphic design will be an added advantage.