Industrial Relations Officer at G4S

About the job



Are you an experienced Labour Law/Industrial Relations professional looking to make an impact in a dynamic environment? G4S South Africa is seeking a dedicated Industrial Relations Officer to join our team.




In this role, you will play a crucial part in managing and mitigating labor risk across the region. You will serve as a strategic support function to HR Business Partners and management, ensuring that all disciplinary matters, incapacity inquiries, grievances, and CCMA cases are handled with strict adherence to the Labour Relations Act (LRA), company policies, and health and safety standards.
At G4S, we pride ourselves on being Agile, Reliable, Innovative, Caring, and committed to Teamwork, Safety, and Integrity. We are seeking a self-starter with a proven track record in maintaining company policy, adopting best practices, and exercising sound judgment. The successful incumbent will be expected to be results-driven and to live these values daily.


Key Performance Areas

Effective performance of Labour relations function in relation to disciplinary matter


Competent representation of the company in all disputes referred to the CCMA and for Conciliation and Arbitration
To effectively preside all disciplinary hearings within the region and ensure that all matters are dealt with consistently and that the guidelines as set out in the LRA as well as the company disciplinary procedure is applied
Maintain accurate disciplinary dockets and records of proceedings
Liaise with HR Business Partner over matters requiring input and guidance
Effectively manage diary and calendar to meet SLA timeframes
To effectively preside over all incapacity and poor work performance enquiries.
To effectively complete the S189A process from consultation until termination phase and have excellent knowledge regarding the requirements of a fair selection process when contemplating termination.
To effectively preside over grievance enquiries and general employee queries as and when directed by management.


Ensure compliance with Company policy and ensure effective reporting


Ensure employees are aware of the company rules and regulations
Compile reports on statistics and trends for Management
Keep an active case register (CCMA, discipline and Labour Court)


Health and Safety


Participate in the design/ development/ review/ implementation and monitoring of the branch/region/national safety plans for each year.
Participate in safety forums created by company for example safety meetings and safety talks
Report all safety incidents to the relevant people
Discuss all safety incidents on all levels
Follow-up on any activities assigned through safety meeting/committee/representative/management
Attend safety education and refresher programmes
Comply with safety policies and procedures at workplace
Distribute safety information as and when required
Wear protective clothing all the time


Ideal Candidate

Qualifications & Experience


Grade 12/Matric Equivalent
Tertiary Qualification in HR Management, Industrial Relations, BA Law or Bcom Law
Minimum 1 year experience in an Employee Relations/Labour Law role
Valid Driver's Licence & Own Vehicle Essential
Willing to undertake business travel within the province as needed.


Skills and Attributes


Proficient Computer Literacy (Google Workspace: Gmail, Docs, Sheets etc)
HR Systems and Practices
Sound operational knowledge of CCMA procedures
Understanding the organizational environment
Understanding the organization's goals and objectives
Dealing with complexity and changing circumstances
Supporting and working with others
Delivering objectives
Acting professionally
Stakeholder centric
Sharing and cooperating
Attention to detail
Ability to work under pressure


Package Description:


Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice.


Requirements added by the job poster




1+ years of work experience with Disciplinary Hearings