Job Purpose
The purpose of the job is to ensure that the Agency leverages on Information Technology to deliver its mandate.
Job Specifications
Duties and responsibilities at this level entail:
Analysing, designing, testing and implementing ICT applications; Providing advanced user support;
Maintaining and support ICT systems; Training end users in ICT systems;
Repairing and maintaining ICT equipment;
Receiving, installing, certifying and configuring ICT equipment;
Maintaining and updating Website and portals;
Configuring and maintaining local area networks and wide area networks;
Updating and maintaining ICT equipment inventory;
Preparing ICT technical specifications and user manual and documentations; and Escalating any faults for further action.
Person specification
For appointment to this grade, a candidate must have:
Bachelor of Science degree in any of the following fields: Computer Science, Computer Technology, Informatics, Computer Science & Technology, Information Systems, Informatics and Computer Science, Information Technology, Computer Security and Forensics, Business Information Technology, Electrical/Electronic Engineering, Telecommunications Engineering or its equivalent qualification from a recognized Institution.