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Information Communication Technology Technician - (2 Posts) at Kitale National Polytechnic

Kitale National Polytechnic
August 22, 2026
Full-time
On-site
KNP/ADV/05/2026
Job Summary


The Technician will provide technical support for ICT infrastructure, computer laboratories and practical training, ensuring reliable systems for both administrative CBET-based ICT training.


Minimum Requirements


Diploma in Information Communication Technology/Computer Science or its
Knowledge of computer hardware, networking and software troubleshooting.
Relevant industry certification (e.g. CompTIA A+/N+, Cisco) is an added advantage.
Experience supporting ICT labs in a learning institution is an advantage.
Competence in computer and network maintenance is an added advantage


Key Competencies and Skills


Strong technical troubleshooting and systems support skills.
Knowledge of network administration and computer maintenance.
Good customer service and user-support orientation.
Ability to work independently and respond promptly to ICT support requests.


Key Responsibilities


Install, configure and maintain computer hardware, software and networks.
Provide technical support to staff and trainees in ICT laboratories.
Support trainers in delivering practical ICT lessons and assessments.
Maintain an inventory of ICT equipment and licensing records.
Troubleshoot and resolve ICT-related faults promptly.
Implement basic ICT security and data backup procedures.

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