A
Instructor/Trainer - Midrand at Accenture
Accenture
September 12, 2026
Full-time
On-site
PURPOSE OF JOB:
To professionally deliver and review training
To assist fellow trainers with training development
To assist with the quality assurance process in the team
To evaluate delivery methods and to ensure continuous improvement
To research and share ideas on best practice in training development
Main Responsibilities/Tasks:
Training Delivery
Deliver virtual and physical facilitated training and manage the process in accordance with the training methodology.
Organization
Ensure venues are fully prepared for physical facilitated training.
Ensure readiness of infrastructure for virtual facilitated training.
Test the set up of the training environment prior to the course taking place and take the necessary corrective action.
Raise problems with sufficient lead time to avert crises.
Administrative
Ensure training evaluation forms are completed by course delegates.
Report unscheduled attendees to the Training Team Leader / Training administrator.
Control daily attendance registers and submit these to the Training administrator with relevant feedback.
Keep a list of Frequently Asked Questions (FAQ's) to feedback to main project to add to FAQ database.
Identify and register requests or suggestions regarding training, through the Training Team Leader.
Give daily and weekly feedback to the Training Team Leader regarding the course progress & delivery.
Develop and improve training material / delivery
Assist the Training Developer with developing training materials in alignment with business process requirements and the training methodology. This includes learning guides, trainer's notes, visuals aids, Standard Operating Instructions and Procedures, Information Packs and CBT or Distance Learning Interventions.
Assist with testing the package, as phases are released, to understand the process, in conjunction with the technical team and the end-users and to ensure that the training material is aligned with the outcomes.
Provide feedback on training delivery methods and suggest alternatives.
Gain knowledge of and maintain awareness of best practice activities in training and implement continuous improvement with the team leader.
Providing Support
Assist with Training Support Requests.
Ensure that the team complies with all quality assurance process.
Other Features of the Job (e.g., location, traveling, shift hours, etc.):
Professionalism.
Open plan office.
Overtime when required.
Travel for facilitated training if required.
Must be a South African Citizen.
Knowledge and Skills:
Strong MS Office skills; e-mail and basic Mainframe and WEB environment knowledge
Strong presentation skills
Facilitation skills
Change Management skills
Systems and business process knowledge of government supply chain management is a distinct advantage
SAQA and NQF Knowledge
Time management
Strong oral and written communication skills
Problem Solving Skills
Strong Interpersonal Skills
Knowledge of different training methodologies
Good Relationship Building
Quality Management Principles
Ability to motivate and create enthusiasm in others
Team Player
Positive Attitude
Works Well under pressure
Self Starter / Innovative and Flexible
Reliable and able to work without close supervision
Qualification
3-year tertiary qualification with learning support/delivery focus.
4 - 8 years training delivery experience essential (facilitated and/ or virtual facilitation).
Clear understanding of Adult Learning principles.
Understanding and execution of training methodologies.
Understanding of government and/or Supply Chain Management (an advantage)
To professionally deliver and review training
To assist fellow trainers with training development
To assist with the quality assurance process in the team
To evaluate delivery methods and to ensure continuous improvement
To research and share ideas on best practice in training development
Main Responsibilities/Tasks:
Training Delivery
Deliver virtual and physical facilitated training and manage the process in accordance with the training methodology.
Organization
Ensure venues are fully prepared for physical facilitated training.
Ensure readiness of infrastructure for virtual facilitated training.
Test the set up of the training environment prior to the course taking place and take the necessary corrective action.
Raise problems with sufficient lead time to avert crises.
Administrative
Ensure training evaluation forms are completed by course delegates.
Report unscheduled attendees to the Training Team Leader / Training administrator.
Control daily attendance registers and submit these to the Training administrator with relevant feedback.
Keep a list of Frequently Asked Questions (FAQ's) to feedback to main project to add to FAQ database.
Identify and register requests or suggestions regarding training, through the Training Team Leader.
Give daily and weekly feedback to the Training Team Leader regarding the course progress & delivery.
Develop and improve training material / delivery
Assist the Training Developer with developing training materials in alignment with business process requirements and the training methodology. This includes learning guides, trainer's notes, visuals aids, Standard Operating Instructions and Procedures, Information Packs and CBT or Distance Learning Interventions.
Assist with testing the package, as phases are released, to understand the process, in conjunction with the technical team and the end-users and to ensure that the training material is aligned with the outcomes.
Provide feedback on training delivery methods and suggest alternatives.
Gain knowledge of and maintain awareness of best practice activities in training and implement continuous improvement with the team leader.
Providing Support
Assist with Training Support Requests.
Ensure that the team complies with all quality assurance process.
Other Features of the Job (e.g., location, traveling, shift hours, etc.):
Professionalism.
Open plan office.
Overtime when required.
Travel for facilitated training if required.
Must be a South African Citizen.
Knowledge and Skills:
Strong MS Office skills; e-mail and basic Mainframe and WEB environment knowledge
Strong presentation skills
Facilitation skills
Change Management skills
Systems and business process knowledge of government supply chain management is a distinct advantage
SAQA and NQF Knowledge
Time management
Strong oral and written communication skills
Problem Solving Skills
Strong Interpersonal Skills
Knowledge of different training methodologies
Good Relationship Building
Quality Management Principles
Ability to motivate and create enthusiasm in others
Team Player
Positive Attitude
Works Well under pressure
Self Starter / Innovative and Flexible
Reliable and able to work without close supervision
Qualification
3-year tertiary qualification with learning support/delivery focus.
4 - 8 years training delivery experience essential (facilitated and/ or virtual facilitation).
Clear understanding of Adult Learning principles.
Understanding and execution of training methodologies.
Understanding of government and/or Supply Chain Management (an advantage)