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Integrated and Remote Operations (IO&R) Specialist at Hatch
Hatch
October 6, 2026
Full-time
On-site
Role Overview
We are seeking an experienced and commercially driven Practice Lead - IROC to lead the growth of Hatch's Integrated Remote Operations Centre (IROC) offering within a region, while contributing to the evolution of our global practice.
This is a market-facing leadership role, accountable for originating and winning work, shaping regional strategy, and ensuring high-impact delivery. The successful candidate will be recognized as a trusted advisor to senior client stakeholders and a leader in digitally enabled operational transformation.
Key Responsibilities
Lead the growth and positioning of Hatch's IROC practice within the region
Define and execute the regional go-to-market strategy, including target clients, offerings, and messaging
Originate, pursue, and convert opportunities, with a strong focus on building a sustainable pipeline
Engage directly with senior client stakeholders to articulate value and shape opportunities
Lead and support proposal development, including win strategy, commercial positioning, and delivery approach
Play a senior role in client engagement models, including executive-level interactions
Provide subject matter leadership across project delivery, including coaching, review, and key client engagement (~25%)
Build and grow a regional IROC capability by developing talent and mobilizing broader Hatch expertise
Drive thought leadership through industry engagement, conferences, and publications
Collaborate with the global IROC team to evolve and scale repeatable offerings
Contribute to cross-region business development and project delivery as needed
What you bring to the role:
We are looking for a highly credible and entrepreneurial leader with a strong track record in operational transformation and integrated operations. The ideal candidate will combine deep domain expertise with strong commercial acumen and client engagement capability.
Proven ability to engage and influence senior operational and executive stakeholders
Strong background in mining or similar asset-intensive industries, with experience delivering operational improvement
Direct experience in the design and/or implementation of IROCs or integrated operations models
Commercially minded, with experience originating and winning consulting or advisory work
Recognized for thought leadership and ability to articulate value beyond technology
Entrepreneurial, proactive, and motivated to build and grow a practice
Comfortable operating from strategy through to execution
Experience & Qualifications
10+ years' experience in consulting, operations, or transformation roles
Demonstrated leadership in large-scale, digitally enabled transformation programs
Strong understanding of integrated operations across people, process, and technology
Excellent communication and stakeholder management skills
Ability to lead multidisciplinary teams and influence without authority
Bachelor's degree required; postgraduate qualifications (e.g. MBA) advantageous
Willingness to travel as required
We are seeking an experienced and commercially driven Practice Lead - IROC to lead the growth of Hatch's Integrated Remote Operations Centre (IROC) offering within a region, while contributing to the evolution of our global practice.
This is a market-facing leadership role, accountable for originating and winning work, shaping regional strategy, and ensuring high-impact delivery. The successful candidate will be recognized as a trusted advisor to senior client stakeholders and a leader in digitally enabled operational transformation.
Key Responsibilities
Lead the growth and positioning of Hatch's IROC practice within the region
Define and execute the regional go-to-market strategy, including target clients, offerings, and messaging
Originate, pursue, and convert opportunities, with a strong focus on building a sustainable pipeline
Engage directly with senior client stakeholders to articulate value and shape opportunities
Lead and support proposal development, including win strategy, commercial positioning, and delivery approach
Play a senior role in client engagement models, including executive-level interactions
Provide subject matter leadership across project delivery, including coaching, review, and key client engagement (~25%)
Build and grow a regional IROC capability by developing talent and mobilizing broader Hatch expertise
Drive thought leadership through industry engagement, conferences, and publications
Collaborate with the global IROC team to evolve and scale repeatable offerings
Contribute to cross-region business development and project delivery as needed
What you bring to the role:
We are looking for a highly credible and entrepreneurial leader with a strong track record in operational transformation and integrated operations. The ideal candidate will combine deep domain expertise with strong commercial acumen and client engagement capability.
Proven ability to engage and influence senior operational and executive stakeholders
Strong background in mining or similar asset-intensive industries, with experience delivering operational improvement
Direct experience in the design and/or implementation of IROCs or integrated operations models
Commercially minded, with experience originating and winning consulting or advisory work
Recognized for thought leadership and ability to articulate value beyond technology
Entrepreneurial, proactive, and motivated to build and grow a practice
Comfortable operating from strategy through to execution
Experience & Qualifications
10+ years' experience in consulting, operations, or transformation roles
Demonstrated leadership in large-scale, digitally enabled transformation programs
Strong understanding of integrated operations across people, process, and technology
Excellent communication and stakeholder management skills
Ability to lead multidisciplinary teams and influence without authority
Bachelor's degree required; postgraduate qualifications (e.g. MBA) advantageous
Willingness to travel as required