THE KEY PERFORMANCE AREAS OF THE ROLE IN FOCUS, ARE:
Project Support
Registration of Projects on the Projects register / system.
Assist with proper use of the registration request process.
Administer the project tracking tool and draw attention to non-compliance (such as milestones, schedule performance, resource constraints, etc.)
Assist in preparation of the Project plan including scope, time, budgets, resources and risks.
Data maintenance and reporting
Conducting effective document management, including accurate electronic and/ or paper filing systems and mailing system for the PMO Manager.
Assisting the specialist with governance reporting, where necessary.
Developing, capturing, maintaining and updating database information.
Ensure central repository for project documentation is kept up to date with all programme/ project documentation.
Query Handling and Service Requests
Handling or redirecting project related 1st line internal telephonic/ mail enquiries and requests.
Providing feedback on queries and service request.
Escalating queries and issues to relevant stakeholders for resolution.
Liaising with internal stakeholders to determine service requests.
Following-up with the relevant stakeholders on unresolved escalated queries.
General administrative support
Providing general administrative support to the PMO office.
Assisting with project invoice processing and follow up for supplier payments.
Executing printing, duplication, scanning, reproduction and binding of relevant documentation.
Coordinating arrangement of meeting logistics (including catering and venue preparations).
Requirements
Minimum Qualification:
Certification in Project Administration
5 Years Experience in programme coordination or a related field.
Experience in:
Project reporting
Scheduling of meetings
Follow up on action items
Create and manage key project documentation such as meeting minutes, action items, attendance registers and governance artefacts.