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International Freight Forwarding Operator (IFF Operator) - Airfreight Imports M/F at AGL- Africa Global Logistics
AGL- Africa Global Logistics
October 23, 2026
Full-time
On-site
Mission Description
Reporting to the IFF Operation Supervisor, the responsible candidate will be responsible for the below key result areas: -
Handle day-to- day operational relationship with the client
Receive the orders from the client
Request for missing documentation and more detailed instructions, if necessary, from the client.
Inform the client of the files processing progress
Manage the file processing
Update the client and the IFFOS on the file processing progress and update the monitoring software on the status of each file
Regularly archive the files (physically & electronically)
Ensure that client files have all the required attachments and copies of these maintained on file
Alert/Inform Management
Alert the client in case of operational issues (potential or real) and escalate to the IFFOS the issues that you are unable to handle
Profile
Diploma in Clearing and Forwarding
3 years' experience in Clearing and Forwarding
East Africa Freight Forwarding Practicing Certificate will be an added advantage.
Reporting to the IFF Operation Supervisor, the responsible candidate will be responsible for the below key result areas: -
Handle day-to- day operational relationship with the client
Receive the orders from the client
Request for missing documentation and more detailed instructions, if necessary, from the client.
Inform the client of the files processing progress
Manage the file processing
Update the client and the IFFOS on the file processing progress and update the monitoring software on the status of each file
Regularly archive the files (physically & electronically)
Ensure that client files have all the required attachments and copies of these maintained on file
Alert/Inform Management
Alert the client in case of operational issues (potential or real) and escalate to the IFFOS the issues that you are unable to handle
Profile
Diploma in Clearing and Forwarding
3 years' experience in Clearing and Forwarding
East Africa Freight Forwarding Practicing Certificate will be an added advantage.