Responsibilities
Coordinate with dispatch for daily appointments
Wear all identification, safety and courtesy equipment at all times.
Test electrical equipment or systems to ensure proper functioning of routers and service.
Carry material and stage for installer at the customer's' premises.
Guide, coordinate and oversee fellow installers.
Educate customers about benefits and up-sell to customers' add-on sales products.
Evaluate and monitor the performance and quality standards of sub-contractors within their infrastructure boundaries.
Maintain installation tools and equipment in safe working order.
Educate customers on the features and functionality of installed products.
Assist with the completion of tasks within the allotted time frame.
Assist with parts, shipping, receiving and inventory as needed.
Review paperwork with customers where needed.
Assist in the removal and installation of materials in customer's premises.
At times, crawl into small spaces, work in all climates and remain physically fit.
Qualifications
College Degree (preferred)
Previous trade experience a plus
Excellent written and verbal communication skills
Strong troubleshooting abilities
Problem Solving
Comfortable working at heights and off ladders
A valid motorcycle or motorcar driver's license
Communication Skills
Ability to work under pressure
Job-specific skills such as splicing and racking.
Pay attention to detail by listening to client concerns and issues.