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Internship: Correspondence - Pretoria at Road Accident Fund

Road Accident Fund
May 09, 2026
Full-time
On-site
Job Posting Salary: R96,000.00

Purpose of the Internship:

The Road Accident Fund is committed to youth skills development, providing graduates with an opportunity to gain work-based experience. Applications are invited for the Documment Management Internship from unemployed graduates between the age of 18 and 25. The Internship program will run for a period of eighteen (18) months. Verification process will be undertaken to verify whether you have previous work anywhere within the Republic of South Africa.

Work based exposure may include the following:

File Handling and Tracking:


Managing physical and electronic files to ensure accurate storage, retrieval, and compliance with organizational standards.
Monitoring outstanding files and following up on pending deliveries to internal and external stakeholders.


Document Processing and Compliance:


Ensuring timely processing of documents in line with internal policies, operational timelines, and legal requirements.
Maintaining records in accordance with regulatory frameworks such as data protection and privacy policies.


Operational Coordination:


Coordinating with multiple departments to ensure the smooth flow of documents, including urgent deliveries and exceptions handling.
Implementing workarounds to minimize operational disruptions while maintaining accountability.


Reporting and Analytics:


Preparing reports on document status, pending deliveries, and workflow bottlenecks for management review.
Identifying trends in delays or errors to improve filing processes and operational efficiency.


System and Process Improvement Exposure:


Gaining experience with document management systems (DMS) and filing workflows.
Recommending process enhancements to reduce backlog, ensure compliance, and meet organizational targets.


Qualifications and other Requirements


Certified copy of Grade 12 / Matric certificate
B degree / Diploma in Records Management or Information Science
Certified copy of your ID
Certified copy of Academic transcript
CV and motivational letter


Technical and behavioral competencies required

The successful candidate will be required to display the following competencies in this role:


Written and verbal communication skills
Interpersonal skills
Detail orientation
Desire and potential to learn
Self-motivated
Basic computer skills
Prioritize tasks as needed


Job Posting End Date: 19 May 2026