Job Summary
Troubleshooting and maintaining wireless and ethernet network systems and providing rapid solutions.
Installing and administering application servers, laptops and PCs, including operating systems.
Troubleshooting and managing User outlook issues.
Managing installations, upgrades and configurations of hardware and software
Assessing system (laptops, desktops, servers etc.) performance and recommending improvements where necessary.
Collaborating with internal stakeholders in planning, administration, and execution of projects, processes, issue resolution, and procedures.
Monitoring and maintaining computer systems and networks.
Supporting any ERP or business application
Providing technical/user support across the company
Providing timely and accurate customer feedback.
Supporting and testing the roll-out of new technologies, applications and/or features
Personality
Logical thought process
Ability to stick to strict deadlines
Ability to work well with people
Excellent organizational skills
Willingness to sometimes work unsociable hours
Enthusiasm for continual learning
Qualifications
1 to 2 years relevant experience
National Diploma/HND in computer science or related field
Knowledge of Microsoft Navision is a plus