Budget: 150k
Key Responsibilities:
Monitor and analyse IT services to ensure optimal performance, availability, and security.
Monitor IT infrastructure and services using monitoring tools
Identify and troubleshoot issues to minimize downtime
Analyse performance data to optimize IT services
Collaborate with IT teams to resolve incidents
Provide reports and insights to stakeholders
Requirements
Education: Bachelor's degree in computer science, IT, or related field
Experience: 0-3 years of experience in IT monitoring, help desk, or related role
Proficiency in monitoring tools (e.g., Grafana, SolarWinds, Nagios, Manage Engine)
Knowledge of IT infrastructure (servers, networks, databases)
Familiarity with cloud platforms (e.g., AWS, Azure)
Strong analytical and problem-solving skills
Excellent communication and collaboration skills
Ability to work in a fast-paced environment