Location: Igbariam, Anambra State
Reports To: IT Manager / Head of HR
Why Join Us?
250k - 450k (Net Monthly)
1-Year Company-Provided Accommodation
HMO (Health Insurance)
13th Month Pay
Transportation
Role Summary
We are seeking a reliable IT Support Specialist to provide day-to-day technical support across the organization. The role ensures smooth operation of IT systems, supports users, maintains hardware and software, and resolves technical issues promptly to minimize downtime.
Key Responsibilities
Provide first-level technical support for hardware, software, and network issues
Install, configure, and maintain computers, printers, and other IT equipment
Troubleshoot system, network, and user-related issues
Support email systems, user accounts, and access management
Monitor system performance and escalate complex issues when required
Maintain IT inventory, asset records, and documentation
Ensure data backup, antivirus protection, and basic cybersecurity practices
Support system upgrades, installations, and IT projects
Requirements
Bachelor's degree or OND/HND in Computer Science, IT, or related field
2 - 5 years' experience in IT support or helpdesk roles
Basic knowledge of networking, operating systems, and hardware troubleshooting
Familiarity with Microsoft Office, Windows OS, and common business applications
Good problem-solving and communication skills
Ability to work in a fast-paced, user-focused environment
Work Environment
Office-based with occasional on-site technical support
May require extended hours to resolve critical issues
Qualified candidates with strong technical support skills are encouraged to apply.
NB: Only shortlisted candidates will be contacted.