Key Responsibilities
Supervise and coordinate daily activities of janitorial staff across assigned sites
Inspect facilities to ensure cleaning standards, hygiene, and sanitation requirements are met
Assign tasks, schedules, and duty rosters for cleaners and janitorial teams
Monitor attendance, punctuality, and performance of cleaning staff
Ensure availability of cleaning materials, chemicals, tools, and equipment
Report equipment faults, maintenance needs, and supply shortages
Train cleaning staff on proper cleaning processes, use of equipment, and safety protocols
Enforce compliance with company cleaning standards, safety rules, and operational procedures
Coordinate deep cleaning, periodic cleaning, and special cleaning projects
Serve as the communication link between site management, operations, and cleaners
Prepare daily/weekly cleaning reports and submit updates to the Operations Manager
Handle client requests, feedback, and complaints related to janitorial services
Ensure proper waste disposal, recycling procedures, and sanitation practices
Support recruitment and onboarding of new janitorial staff when required.