Responsibilities
Serve as the first point of contact for HR help desk inquiries.
Respond to employee and client HR queries promptly and professionally.
Coordinate recruitment, interviews, and candidate onboarding.
Prepare employment contracts, HR letters, and employee documentation.
Maintain accurate employee records and HR information systems.
Support payroll preparation and statutory compliance processes.
Administer leave, attendance, and employee records.
Assist in employee relations and disciplinary processes.
Support performance management and appraisal activities.
Coordinate staff training and development programs.
Prepare HR reports, letters, and management documentation.
Assist clients with routine HR administration and compliance matters.
Ensure compliance with Kenyan labour laws and company policies.
Support HR audits and documentation reviews.
Participate in HR consulting and outsourcing assignments at client sites.
Build and maintain professional relationships with clients and candidates.
Maintain confidentiality of employee and client information.
Perform any other HR and administrative duties assigned by management.
Skills & Requirements
Bachelor's Degree in Human Resource Management or a related field.
Membership with IHRM or eligibility for registration.
Minimum one year of HR experience or successful internship.
Good understanding of Kenyan labour laws and HR best practices.
Proficiency in Microsoft Office applications.
Experience in recruitment or HR consulting is an added advantage.
Recruitment turnaround time.
Client satisfaction ratings.
HR compliance levels.
Employee record accuracy.
Timely report submission.
Performance appraisal completion.
Employee relations resolution.
Business development support.
HR project completion.
Attendance and productivity.