Junior Manager Retail Store at KAL Group

Job Specification


Reporting to the Manager Retail Store, the incumbent would be responsible for aspects of a retail store, which includes assisting the Manager in overseeing sales, staff, inventory and operational & administrative systems and controls.


Minimum Requirements


NQF 5 Diploma
3 years related experience in retail sales with a proven track record in a supervisory capacity
Ability to effectively communicate and/or negotiate with high level of proficiency
Excellent MS Office skills and knowledge POS systems


Key performance indicators

The GOLD business imperatives displayed below are to be used as key indicators in sourcing competent candidates for this critical role.

Growth


Ability to execute in a diverse environment by building a deep understanding of the company's products and consumers to develop narratives that translate those concepts to broad consumer audiences and customer experiences
Delivering messaging, communications, and programs that inform, influence, and inspire customers, for example promotional displays


Optimisation


Assist the manager in maximizing profitability to meet sales goals and targets
Maintain proper stock control, i.e stock counts and reconciliations
Promote high levels of customers satisfaction by addressing customer complaints
Compliance with internal company policies, procedures, processes, and external regulations


Leveraging Culture & Diversity


Ability to supervise a high impact team and collaborate with different stakeholders
Building trusting relations and inspire relations amongst the internal and external stakeholders


Digital Transformation


Assist with the automation/optimization of digital processes and inventory control platforms
Assist with the development consumer-facing content across a variety of segments to publicise the company's products & brands