Key Purpose
To research and manage new/existing partners as well as support the Claims operational function.
Areas of responsibility may include but are not limited to
Responsible for relationship building with claims Procurement partners and to maintain these relationships for the duration of the partnership with Discovery Insure
Regular partner engagements, including all relevant stakeholders
Assist partners to manage their KPA's such as MBR scores, complaints ratio and sufficient usage of the Discovery Insure procurement portal to manage work in progress and to request payments within set timeframes.
Ensure that partners abide by the SLA's.
Training and support on Procurement policies
Personal Attributes and Skills:
Relationship Building
Attention to detail
Conflict handling
Communication (written and verbal)
Assertiveness
Accountability
Education and Experience
Education:
Matric (Essential)
Successful Tertiary Qualification (Diploma or Degree) in any related field (Advantageous)
Minimum Experience:
Mininum 2 years Short Term Insurance Claims experience/ 2 years Claims Short Term Supplier experience
2 years' relationship management experience
Procurement experience