Key Account Manager (Institutional Stoves) at BURN

About the Role:


BURN is looking for a Key Account Manager (Kenya, Tanzania, Uganda) who will be responsible for managing relationships with institutional clients, driving lead conversion, and liaising with briquette suppliers for delivery coordination.


Duties and Responsibilities:


Pipeline & Sales Execution


Convert institutional leads captured in KOBO/CRM.
Assist with set-up & conduct site visits and solution presentations.
Manage contract signing, prepayment, and customer onboarding.


Partner Relationship Management

Maintain day-to-day engagement with key partners.
Ensure SLA compliance and customer satisfaction.


Sales Conversion & Reporting

Track sales targets, customer pipeline, and installation progress.
Report to BU Director on weekly performance metrics.


Briquette Coordination

Liaise with briquette suppliers for smooth deliveries.
Ensure institutions receive a timely fuel supply.




Skills and Experience:


Bachelor's degree in Sales, Business, or related field.
3 - 5 years in B2B or institutional sales.
Strong communication and negotiation skills.
Experience managing multiple stakeholders and complex sales pipelines.