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Key Accounts Manager at Sasol
Sasol
September 23, 2026
Full-time
On-site
Purpose of Job
Managing the complete customer lifecycle and sales pipeline, from lead management through to the end of contract. This includes achieving volume and margin targets; developing and pursuing a sales pipeline, customer level sales forecasting and account planning, managing both tender and unsolicited bids; executing sales and account management activities and providing customer service support. Review key sales indicators and develop relevant reports. Strive for the development of new relations to grow customer network.
Key Accountabilities
Achieve sales targets - volume and margin
Spend a minimum of 50% of time performing customer-facing activities
Record daily activities on CRM
Identify, pursue and manage leads to maintaining a healthy sales pipeline within CRM
Develop new business with existing clients and/or identify areas of improvement
Manage the sales processes for tenders and unsolicited bids
Negotiate and agree product, price and service package with customers
Complete and submit tender documentation and/or proposals
Manage the on-boarding process for new customers
Ensure completeness and accuracy of customer masterdata
Manage customer contracts including contract and reminder dates in CRM
Develop and implement an account plan for each customer to manage the customer lifecycle
Manage on-site assets including asset verification and SOPs
Manage the localisation / enterprise development requirement of the contract to gain advantage.
Build and maintain positive relationships with managers, peers, service and support functions to deliver the service package to the customer
Forecast sales for each customer and manage the deviation between the contractual, forecast and actual volume
Provide weekly and monthly reports
Adhere to SHE requirements at customer sites in alignment with set standards for safe operations
Review the customer portfolio against overall sales targets
Monitor market and competitor activity
Continuously improve own skills and knowledge. Complete, implement, and track personal development plans to attain personal performance goals.
Live the Sasol Values
Formal Education
University Bachelors Degree
Working Experience
Experience: 9+ relevant years
Competencies
Collaboration: The action of working with someone to produce something
Customer Focus: A continuing focus on the needs and requirements of customers and clients, anticipating their needs, remaining sensitive to customers while performing services for them, responsive to customer needs.
Relationship Management: The conscious aim to develop and manage long-term and/or trusting relationships with internal or external customers, distributors, suppliers, or other parties in an environment which can include marketing, selling, servicing and other areas where a relationship is crucial to on-going success. At a senior level, it includes C-level relationships with senior management such as CEO [Chief Executive Officer], CIO [Chief Information Officer], and CFO [Chief Financial Officer].
Self-Mastery: Takes accountability for driving own growth through developing self-awareness, reflecting, seeking feedback and self-correcting
Verbal Communications: Any exchange of words, either written or spoken, used to transmit information
Deadline:6th October,2026
Managing the complete customer lifecycle and sales pipeline, from lead management through to the end of contract. This includes achieving volume and margin targets; developing and pursuing a sales pipeline, customer level sales forecasting and account planning, managing both tender and unsolicited bids; executing sales and account management activities and providing customer service support. Review key sales indicators and develop relevant reports. Strive for the development of new relations to grow customer network.
Key Accountabilities
Achieve sales targets - volume and margin
Spend a minimum of 50% of time performing customer-facing activities
Record daily activities on CRM
Identify, pursue and manage leads to maintaining a healthy sales pipeline within CRM
Develop new business with existing clients and/or identify areas of improvement
Manage the sales processes for tenders and unsolicited bids
Negotiate and agree product, price and service package with customers
Complete and submit tender documentation and/or proposals
Manage the on-boarding process for new customers
Ensure completeness and accuracy of customer masterdata
Manage customer contracts including contract and reminder dates in CRM
Develop and implement an account plan for each customer to manage the customer lifecycle
Manage on-site assets including asset verification and SOPs
Manage the localisation / enterprise development requirement of the contract to gain advantage.
Build and maintain positive relationships with managers, peers, service and support functions to deliver the service package to the customer
Forecast sales for each customer and manage the deviation between the contractual, forecast and actual volume
Provide weekly and monthly reports
Adhere to SHE requirements at customer sites in alignment with set standards for safe operations
Review the customer portfolio against overall sales targets
Monitor market and competitor activity
Continuously improve own skills and knowledge. Complete, implement, and track personal development plans to attain personal performance goals.
Live the Sasol Values
Formal Education
University Bachelors Degree
Working Experience
Experience: 9+ relevant years
Competencies
Collaboration: The action of working with someone to produce something
Customer Focus: A continuing focus on the needs and requirements of customers and clients, anticipating their needs, remaining sensitive to customers while performing services for them, responsive to customer needs.
Relationship Management: The conscious aim to develop and manage long-term and/or trusting relationships with internal or external customers, distributors, suppliers, or other parties in an environment which can include marketing, selling, servicing and other areas where a relationship is crucial to on-going success. At a senior level, it includes C-level relationships with senior management such as CEO [Chief Executive Officer], CIO [Chief Information Officer], and CFO [Chief Financial Officer].
Self-Mastery: Takes accountability for driving own growth through developing self-awareness, reflecting, seeking feedback and self-correcting
Verbal Communications: Any exchange of words, either written or spoken, used to transmit information
Deadline:6th October,2026