The Lead, PMO will be responsible for driving the Project Management Office, in alignment with organisational objectives and delivery of measurable value. The role requires strong leadership, governance, and stakeholder management to greatly improve the company's project delivery capability, resource usage optimisation, and ensuring initiatives deliver both short-term results and long-term impact.
Key Responsibilities
PMO Strategy & Governance
Define, implement, and improve PMO frameworks, standards, and methodologies.
Ensure projects delivery alignment with business strategy, OKRs, and organisational value.
Establish governance structures to drive accountability, transparency, and informed decision-making.
Project Portfolio Management
Lead project portfolio review, planning, prioritisation, and resource allocation across multiple projects.
Monitor portfolio health, performance, and alignment with strategic objectives.
Balance competing priorities and support leadership in trade-off decisions.
First point of contact for draft project plans and costing of ongoing negotiations for mew projects.
Performance, Reporting & Value Delivery
Define and track KPIs, OKRs, and value metrics for all initiatives agreed upon quarterly
Produce executive-level dashboards and reports highlighting risks, progress, and outcomes.
Ensure delivery effectiveness beyond time, scope, and budget, with focus on business impact and adoption.
Assist in the generation of monthly MOR reports with the PSM Manager.
Risk, Issue & Change Management
Establish proactive risk management frameworks across the portfolio.
Support escalation management, issue resolution, and structured change control.
Drive lessons learned and continuous improvement into future initiatives.
Stakeholder & Executive Engagement
Serve as the single point of accountability for project delivery outcomes.
Engage regularly with senior executives, business sponsors, and clients across portfolio to align expectations.
Communicate progress clearly, focusing on outcomes and strategic impact.
Team Leadership & Capability Development
Lead, mentor, and coach project managers and coordinators, fostering a high-performance culture.
Build organisational capability in project and portfolio management practices.
Champion collaboration, innovation, training and knowledge sharing across teams.
Tools & Technology Optimisation
Oversee adoption of PMO tools, templates, and dashboards to enable efficiency and visibility.
Drive digitisation of project management practices, ensuring scalable and repeatable processes.
Qualifications & Experience
Bachelor's degree in PMP, PRINCE2, PgMP, or related project management certification. (Not compulsory but preferred)
3 years' experience in project management.
Demonstrated success in portfolio management and governance at an organisational level.
Strong track record of delivering projects.
Excellent stakeholder management, communication, and executive reporting skills.
Proven ability to lead teams, build capability, and drive organisational change.