Key Responsibility Areas / duties
Learner Management Systems
Capturing of Employee Training Records.
Managing of LMS.
Extracting of Data for reporting purposes.
Continuous Enhancement of L&D and Preparation of Training Interventions
Implementation of new processes and systems to enhance current administration processes
Planning and preparing for training interventions and Induction, which includes meeting schedules and training attendance registers.
Operational Execution
Department maintenance, and overall admin functions of the department.
Logging calls with IT.
Attending to monthly catering requirements, printing & stationary orders.
Staying within budget parameters for the above.
Adhering to the internal controls of L&D
Pro-activeness in addressing admin needs & meeting deadlines.
Building relationships with clients.
Branding of Self & Department
Ability to capture data for analytical reporting.
Ability to work in a team environment.
Core Competencies
Pro-activeness to resolve challenges soonest
Attention to detail to ensure accuracy
Good listening skills
Excellent communication skills
Ability to adapt to change easily
Problem solving ability
Excellent organizing skills
Ability to work systematically
Excellent recordkeeping skills
Positive attitude
Willingness to assist and grow
Personal Characteristics
Self assertive
Self motivated
A high sense of responsibility
A quick learner who is passionate about quality
An excellent sense of organizing and working systematically
Pro-active nature
Professionalism
Requirements
Experience and Qualifications
A Degree or Diploma in Administration/ HR/ Training/Psychology
Recent Graduate
Basic level competency in Microsoft Office
Strong verbal and written English communication