Learning and Development Technical Specialist
digital divide data
Full-time
On-site
Nairobi Nairobi County Kenya
Company Description
Digital Divide Data (DDD) is a BPO that delivers ML data solutions and content services to Fortune 500 companies and the world’s leading academic institutions. DDD is unique in its ability to deliver end-to-end data creation, curation, labeling, and annotation services, regardless of scale, with a guaranteed level of quality.
Job Description
About the Role
As an L&D Tech Specialist, you’ll play a vital role in upskilling our Associates in AI, machine learning, and digital services.
You’ll work closely with Operations to assess skills, deliver engaging training, and ensure our team remains globally competitive.
Key Responsibilities
✅ Conduct technical skills assessments and identify training needs
✅ Design and deliver interactive training programs
✅ Develop engaging learning materials, including manuals, case studies & exercises
✅ Monitor training impact and performance improvement
✅ Stay ahead of emerging tech trends and integrate them into learning
Qualifications
🔹 A degree in Computer Science, IT, or a related field
🔹 4+ years of experience in teaching technical skills or middle management
🔹 Strong BPO process improvement and training development skills
Digital Divide Data (DDD) is a BPO that delivers ML data solutions and content services to Fortune 500 companies and the world’s leading academic institutions. DDD is unique in its ability to deliver end-to-end data creation, curation, labeling, and annotation services, regardless of scale, with a guaranteed level of quality.
Job Description
About the Role
As an L&D Tech Specialist, you’ll play a vital role in upskilling our Associates in AI, machine learning, and digital services.
You’ll work closely with Operations to assess skills, deliver engaging training, and ensure our team remains globally competitive.
Key Responsibilities
✅ Conduct technical skills assessments and identify training needs
✅ Design and deliver interactive training programs
✅ Develop engaging learning materials, including manuals, case studies & exercises
✅ Monitor training impact and performance improvement
✅ Stay ahead of emerging tech trends and integrate them into learning
Qualifications
🔹 A degree in Computer Science, IT, or a related field
🔹 4+ years of experience in teaching technical skills or middle management
🔹 Strong BPO process improvement and training development skills