Key Purpose :
The Learning & Development Consultant (Junior) supports the design, coordination, and delivery of learning initiatives that enhance employee capability and performance. A key requirement of this role is the ability to design and facilitate product house content specific to Vitality RSA. Collaborating with L&D and People colleagues, the role contributes to needs analysis, programme development, facilitation, and evaluation while building consultative and instructional design capability.
Key Responsibilities:
Learning Support & Coordination
Assist in conducting learning needs analysis with business areas
Support development of learning plans aligned to team objectives
Coordinate logistics for learning programmes (virtual and in-person)
Maintain learning calendars and internal communications
Programme Design & Content Development
Design and develop product house training content for Vitality RSA
Contribute to the design of workshops and blended learning solutions
Develop training materials, participant guides, slide decks, and facilitator notes
Support creation of e-learning content and digital resources
Ensure learning materials are engaging, accessible, and aligned with brand standards
Facilitation & Delivery
Facilitate product house learning modules for Vitality RSA
Co-facilitate workshops
Deliver selected modules (e.g., onboarding, core skills, professional skills)
Facilitate virtual sessions and group discussions
Support post-session follow-up and learner engagement
Stakeholder & Learner Support
Respond to learner queries and provide guidance on development resources
Work with the People Team to gather feedback and identify learning needs
Build relationships with line managers to support learning uptake and application
Evaluation & Reporting
Collect and analyse feedback data (surveys, attendance, completion rates)
Support preparation of learning impact and evaluation reports
Track key learning metrics and maintain accurate records
Learning Systems & Administration
Upload and maintain learning content on the LMS
Monitor learner progress and completion
Support coordination with external learning providers where required
Required Qualifications
Bachelor's degree in HR, Education, Business, or related field (or equivalent practical experience)
Interest in or working toward professional L&D accreditation (e.g., CIPD or ATD) is advantageous
Experience
2 - 3 years' experience in Learning & Development, HR, Talent, or Training
Experience supporting or delivering training sessions
Exposure to instructional design or content development
Experience using an LMS or digital learning tools
Core Competencies
Learning Agility
Demonstrates curiosity and commitment to professional development
Actively seeks feedback and applies learning to improve practice
Communication Skills
Clear written and verbal communication
Confident engaging with groups and stakeholders
Organisation & Planning
Manages multiple projects and deadlines effectively
Strong attention to detail
Collaboration
Works effectively within HR and cross-functional teams
Builds positive and professional relationships
Digital Capability
Comfortable using virtual learning platforms
Basic knowledge of learning technologies and content tools