Legal Advisor at iOCO
iOCO
October 23, 2026
Full-time
On-site
Job Description
We are looking for a practical, commercially minded Legal Advisor to join our CASHUB team. This is a hands-on role covering funeral claims, specialist investigations, team leadership, client relationships, marketing, technology and new project delivery.
What you'll do:
Draft legally sound funeral-claim repudiation reports and give clear recommendations to insurers.
Complete legal reports within the strict service levels agreed with clients.
Handle complaints, insurer escalations and Ombudsman matters.
Train and guide investigators on policy wording, exclusions and evidence requirements.
Lead one Junior Legal Counsel and two Senior Underwritten Life Investigators.
Support complex, high-value underwritten life investigations.
Manage team workload, productivity, quality, turnaround times and investigator expenses.
Build client relationships, market XTND's CASHUB services, win new clients and grow work from existing clients.
Contribute to pitches, proposals, quotations and presentations.
Build, develop, test, implement and use AI and automation to improve quality, capacity and turnaround times while keeping proper human legal review.
Set up and run new legal, claims, fraud, intermediary or investigation projects secured by the business.
Your expertise:
5-8 years relevant experience in insurance law, funeral or life claims, policy interpretation and repudiations.
Strong legal writing skills and experience with complaints, formal submissions or Ombudsman matters.
Experience leading specialist staff and supporting complex investigations.
Commercial confidence, strong client skills and a willingness to market services and secure work.
An interest in AI, automation and smarter ways of working.
Admission as an attorney or advocate, and exposure to fraud, underwritten life investigations, project management or business development, would be an advantage.
Qualifications:
An LLB or another recognised legal qualification.
We are looking for a practical, commercially minded Legal Advisor to join our CASHUB team. This is a hands-on role covering funeral claims, specialist investigations, team leadership, client relationships, marketing, technology and new project delivery.
What you'll do:
Draft legally sound funeral-claim repudiation reports and give clear recommendations to insurers.
Complete legal reports within the strict service levels agreed with clients.
Handle complaints, insurer escalations and Ombudsman matters.
Train and guide investigators on policy wording, exclusions and evidence requirements.
Lead one Junior Legal Counsel and two Senior Underwritten Life Investigators.
Support complex, high-value underwritten life investigations.
Manage team workload, productivity, quality, turnaround times and investigator expenses.
Build client relationships, market XTND's CASHUB services, win new clients and grow work from existing clients.
Contribute to pitches, proposals, quotations and presentations.
Build, develop, test, implement and use AI and automation to improve quality, capacity and turnaround times while keeping proper human legal review.
Set up and run new legal, claims, fraud, intermediary or investigation projects secured by the business.
Your expertise:
5-8 years relevant experience in insurance law, funeral or life claims, policy interpretation and repudiations.
Strong legal writing skills and experience with complaints, formal submissions or Ombudsman matters.
Experience leading specialist staff and supporting complex investigations.
Commercial confidence, strong client skills and a willingness to market services and secure work.
An interest in AI, automation and smarter ways of working.
Admission as an attorney or advocate, and exposure to fraud, underwritten life investigations, project management or business development, would be an advantage.
Qualifications:
An LLB or another recognised legal qualification.