Key Responsibilities include, but are not limited to:
Instruction Taking
Consulting members to take instructions via telephone.
Correspondence Management
Despatch incoming and outgoing correspondence from members
General Administration
Attend to general administrative tasks associated with legal and non-legal matters.
Providing Feedback to clients
Ensuring that clients receive accurate updates and feedback on their existing matters.
Requirements
MINIMUM CRITERIA AND PRE-REQUISITE COMPETENCIES
Education
Matric and National Cert/Diploma in Paralegal Studies / MENU 1ÃÂïÃÂüÃÂÃÂinternal applicantsÃÂïÃÂüÃÂÃÂ
Experience
At least 1 year experience in a legal environment.
Legal Interns: Must have completed a minimum of 6 months internship, coupled with a signed off POE, and must have completed all core legal trainings
Personal Attributes
Integrity
Customer Service Orientation.
Attention to Detail
Planning and Organising Skills
Time Management Skills
PRE-REQUISITE COMPETENCIES
Knowledge Competencies
Professional knowledge
Product knowledge
Skill Competencies
Accuracy
Administrative skills
Analytical thinking ability
Computer literacy
Verbal communication
Written Communication
Behavioural Competencies
Administrative orientation
Computer systems orientation
Customer service orientation
Persistence
Personal growth orientation