Requirements
Educational Qualification:
A first degree in Business Administration, Health Sciences, Marketing and other related fields.
Work Experience:
0-2 years' experience in customer service, preferably in a healthcare or insurance setting.
Core Competencies:
Customer service orientation
Conflict resolution and problem-solving
Attention to detail and accuracy
Teamwork and collaboration
Empathy and professionalism
Organizational and time management skills
Industry Knowledge (Desirable):
Knowledge of HMO operations and healthcare systems is an added advantage.
Benefits
Competitive salary with attractive benefits.