THE ROLE
Reporting to the Head of Supply Chain, the Logistics Coordinator is responsible for planning, optimizing, and monitoring all outbound logistics operations to ensure efficient product distribution, optimal fleet utilization, and cost-effective delivery execution across our Kenya network. The role combines data analytics with operational planning and requires a professional who is as comfortable reading a performance dashboard as they are resolving a live delivery exception.
KEY RESPONSIBILITIES
Outbound Planning and Dispatch Execution
Develop and manage daily and weekly outbound dispatch plans aligned to order demand, delivery priorities, and operational capacity
Coordinate dispatch schedules to ensure timely and cost-efficient delivery to customers and distribution points across the network
Align logistics plans with sales forecasts, order volumes, and agreed service level requirements
Fleet Utilization and Route Optimization
Optimize deployment of company-owned and third-party (2PL) fleet to maximize utilization and minimize idle capacity
Design and continuously improve delivery routes to reduce distance, fuel consumption, and turnaround time
Monitor and improve load factors across all outbound trips through effective load consolidation and planning
Performance Monitoring and Reporting
Track and report key logistics KPIs including fleet utilization, turnaround time (TAT), on-time-in-full (OTIF), load factor, and cost efficiency metrics
Build and maintain logistics dashboards and performance reports using Excel and/or Power BI to provide clear visibility to management
Analyze historical data to identify trends, inefficiencies, and continuous improvement opportunities
Cost Management
Monitor and analyze logistics costs including cost per trip, cost per kilometre, and cost per ton delivered
Identify and implement cost-saving opportunities through route optimisation, improved fleet mix, and operational efficiencies
Support budgeting and forecasting for the outbound logistics function
Third-Party Transporter Management
Coordinate and monitor performance of third-party transporters against agreed service level agreements
Evaluate transporter performance on cost, reliability, and delivery efficiency and drive improvements accordingly
Exception Management and Cross-Functional Coordination
Identify and resolve operational disruptions including vehicle breakdowns, route challenges, and stock-driven delays, with contingency plans in place
Collaborate with Sales, Warehouse, Production, and Finance to ensure logistics operations remain aligned with business priorities
WHAT WE ARE LOOKING FOR
3 to 5 years of experience in outbound logistics planning within an FMCG, manufacturing, or distribution environment
Demonstrated experience managing both company-owned fleet and third-party (2PL) transporters
Degree in Supply Chain Management, Logistics, Business Administration, or a related field
Strong analytical proficiency - advanced Excel is essential; experience with Power BI or an ERP/TMS system is a strong advantage
Solid working knowledge of logistics KPIs: TAT, OTIF, load factor, fleet utilization, cost per km, and cost per ton delivered
Proven ability to identify operational inefficiencies and implement practical, data-driven improvements
Professional certification (CILT, CIPS or equivalent) is an added advantage