Logistics Coordinator, Planner, Contract Logistics at DSV

Minimum Requirements: Matric or equivalent
Tertiary Qualification (advantageous): Logistics, Supply Chain or Industrial Engineering
Computer Literacy Level: MS Suite (intermediate)
Additional Computer Skills: Knowledge in WMS - Cargowrite


Job Related Requirements:


2-5 years relevant experience in:
Retail industry (Warehouse Role)
Supply chain environment.
Customer Services with regards to dealing with all levels of functions from clients (internal & external) within a Warehouse and Transportation environment.
Experience in expediting, planning, scheduling & balancing of workload
Experience in a warehousing environment
Intricate understanding of work balancing and capacity planning between multiple departments within an operation to find synergies to be able to achieve the highest output from a limited amount of resources
Sound and proven skills in Planning, Organizing, Directing, Controlling & Monitoring.
Must be able to meet and manage customer expectations and ensure compliance to Policies, Regulations, Work Instructions and Workloads.
Good interpersonal skills for client account management.
Very good analytical and -problem solving skills, and ability to think logically.
Be able to lead and manage a team
Comfortable presenting & communicating to all levels of management
Expediting, planning and scheduling experience
Experience in healthcare and retail environment


Electives:


High focus on customer orientation
Good team player
Ability to multi-skill
Excellent client relationship history
Ability to think and plan long term


Main Purpose of the Role:


This role will be responsible for the expediting, planning, scheduling & balancing outbound activities to ensure internal and external requirements are met.


Duties and Responsibilities:


Monitor the planning tools and execution thereof to identify risks and deviation to ensure communication and
necessary action is taken timeously (resourcing, picking, loading and delivery slots).
Review and analyse planning tool performance with the objective of improving operations- and FMS- SLA's.
Monitoring and reporting of warehouse and transport SLA's.
Measure and report on time delivery and turnaround time.
Update bookings/re-bookings in relevant systems.
Be actively involved in support change initiatives.
Job rotation amongst team members to create flexibility and personal growth.
Consistently reviewing data and have interaction with Transport and Customer Service teams to identify areas of improvement to further improve the output of the operation, load plan, increase transport utilisation and other deliverables within the team.
Accurate booking & re-booking requests and drive order consolidations
Ensure constant and clear coordination between warehouse operations and transport carriers
Query management and escalation.
Reverse logistics (back door returns & upliftments) monitoring and planning.
Build strong relationship with warehouse operation and transport carrier to ensure cohesion and detailed understanding of mechanisms within the both to support improved planning capability