Job Purpose
To lead and execute all warehouse and transport activities during a designated shift, ensuring safe, efficient, and accurate operations aligned to plan, while maintaining strict control over productivity, stock integrity, and service delivery.
Key Responsibilities
Shift Execution & Control
Execute operational plan across inbound, outbound, and transport.
Ensure real-time decision-making to resolve bottlenecks.
Maintain full control of floor operations (system + physical).
Deliver shift handover aligned to required standards.
Inbound Operations (Execution)
Ensure booking adherence and queue management.
Manage truck turnaround times (TAT).
Oversee GRV accuracy and completion.
Ensure putaway is completed within SLA.
Maintain inbound floor discipline (no backlog/spillages).
Drive immediate resolution of NCAs.
Inventory Integrity (Control)
Execute daily counts and ensure variance resolution.
Run and action risk reports.
Manage product isolation and recalls.
Ensure accuracy of catchweight and STO processes.
Control returnable packaging and operational assets.
Outbound Operations (Execution)
Deliver picking, checking, and loading vs plan.
Ensure load plan adherence.
Control replenishment and stock flow.
Ensure system clearance and billing readiness.
Prevent short picks, mis-picks, and delays.
Transport Execution
Execute dispatch plan and ensure on-time departures.
Manage load expediting and exceptions.
Conduct driver debriefs and resolve issues.
Manage returns, redeliveries, and exceptions.
Monitor fleet availability and operational readiness.
Productivity & Labour Management
Drive shift productivity across all functions.
Allocate labour dynamically based on demand.
Monitor performance vs targets in real time.
Control overtime and inefficiencies.
MHE & Asset Control
Ensure availability and utilisation of MHE.
Monitor condition and safe usage.
Control operational assets (scanners, pallets, crates, rolltainers).
Safety, Risk & Compliance
Enforce all SHERQ standards during shift.
Ensure housekeeping standards maintained.
Act immediately on unsafe conditions.
Ensure compliance with SOPs and policies.
Administration & Systems Control
Ensure completion of all operational admin.
Validate system vs physical alignment.
Ensure no open transactions at end of shift.
Maintain data integrity.
Shift Planning & Handover
Plan next shift requirements (labour, volume, constraints).
Deliver structured and accurate handovers.
Highlight risks, backlogs, and priorities.
Qualifications, Skills and Experience Required for the Job
Qualifications and Experience
Degree or Diploma in:
Supply Chain / Logistics
Industrial Engineering
Business Management
8 - 12 years in logistics / supply chain operations.
Minimum 3 - 5 years in a leadership role managing managers.
Experience in:
FMCG / cold chain (strong advantage for Vector)
High-volume, fast-paced environments
24-hour / shift-based operations
Skills and Competencies
Think Forward. Shaping the future with clarity and foresight.
Drive Forward. Executing with discipline, speed and resilience.
Lead Forward. Inspiring people to achieve more, together.
Lead Inward. Leading self with authenticity and responsibility.