Qualifications and skills required:
Relevant Degree / Diploma in Logistics or similar
Transport market knowledge
Excellent customer service skills
Good planning and organizational skills
Excellent communication skills
Ability to work in a team
Analytical ability
Good attention to detail
Prepared to be available for cell phone queries and problem solving after office hours
Negotiating skills
RESPONSIBILITY:
Maintain established administration procedures
Develop relationships with current transporters, clients and truck drivers
Follow up trucks to determine accurate ETA
Good communication with clients keeping them informed about the status of the cargo
Build good relationships with loading and off-loading points
Identify key role players at loading and off-loading points
Weekly planning and forecasting of truck movements
Build client relations and support drivers at loading and off-loading points