What you would be expected to do:
Last mile task completion
Conduct customer installations, cylinder exchange, meter exchanges and in house service events
Ensure people and transport are available to complete deliveries
Regular audits of completed events and inspections to identify and address any issues or discrepancies promptly
Last Mile team management
Onboard and train last mile staff and independent contractors
Development of a motivated and engaged team through coaching, feedback, and recognition
Provision of comprehensive in-field training and field coaching of installers to enhance their product knowledge and job skills.
Evaluation of training effectiveness through assessments and feedback from team members
Continuous development of staff through ongoing training sessions
Stock management
Accurate tracking of inventory levels to prevent overstocking or stockouts.
Minimization of inventory loss through effective loss prevention measures.
Depot compliance
Ensure depot meets all relevant LPG regulations and guidelines related to stock management and retail operations
You might be a strong candidate if you:
Ability to operate a motorcycle
Certificate or diploma in business or other related course or related experience
1 year relevant experience
Utmost professionalism while interacting with customers in their homes
Strong organization and time management skills
Reliable, trustworthy
Team player
Friendly, communicative & open to learning, feedback
Self-driven, proactive
Able to set and meet targets, structured approach to running operations
Experience of working within informal settlements
Strong reading and verbal skills