Machining Application Specialist- P3 at Sandvik

The Role

As an Application Specialist, you will support the sales team in delivering complete technical solutions to customers. You will consult, educate, and participate in solution delivery to ensure customer needs are met by:


Providing expert technical knowledge on products and applications, supporting Account Managers, Agents, and Partners on-site or remotely to maximise business opportunities.
Ensuring correct implementation of Sandvik Coromant products and solutions to minimise competitor influence and deliver maximum value to customers.
Supporting customer engagement through technical presentations, training, and interactions, helping identify and secure business opportunities across analogue and digital channels.


Key Responsibilities


Build strong relationships with customers and partners to create trust and deliver viable solutions.
Analyse customer technical needs and propose tailored solutions to support sales activities.
Drive cross-functional collaboration from consultation to implementation, providing feedback on savings, productivity gains, and cost avoidances.
Act as an ambassador for innovative practices and emerging technologies to meet customer needs and drive profitable growth.
Identify and secure opportunities independently or with Account Managers and ensure technical excellence in product application.
Document performance and savings of applied products and services—successful or not—to support continuous improvement.
Lead customer projects end-to-end in collaboration with Account Managers, Agents, and Partners.
Ensure all project phases—planning, execution, implementation, and feedback—are accurately documented.
Manage post-sales activities, including regular follow-ups, issue resolution, and customer training if needed.
Collaborate within a matrix structure to ensure technical alignment between customers, Account Managers, and internal teams.
Monitor competitor activity and alternative solutions that could impact business in the region.


Profile required:


Degree or National Diploma (minimum NQF6) in Mechanical/Manufacturing Engineering or equivalent years of experience; a mechanical trade qualification is advantageous.
Exceptional communication skills with at least 5 years' experience in customer-facing roles.
Project management experience and ability to manage customer relationships effectively.
Strong technical expertise in advanced metal cutting tools and machining methods.
Ability to work independently while thriving in a collaborative team environment.
Willingness to travel extensively within South Africa and occasionally to other sales regions.


​Knowledge of:


CNC Machining, Machines, and controllers
Cutting tools (feeds, speeds, and general knowledge)
CNC production manufacturing
CAD/CAM
Sales experience will be advantageous
Lean Manufacturing Principles will be advantageous
Holding systems (jigging, clamping etc.)
Post processing will be advantageous
Metalworking ISO materials essential