Main purpose of the job
The holder of this position will ensure that assignments are carried out to the highest standards in order to provide outstanding value to clients and the Firm; develop high-performing people and teams, leading and supporting them to make an impact that matters; and setting the direction to deliver exceptional client service.
Job Description
Engagement Management: Lead engagement planning and budgeting; mobilize and manage engagement teams; define deliverable structure and content; facilitate buy-in of proposed solutions from top management levels at the client; direct on-time, quality delivery of work products; manage engagement economics; manage engagement risk;
Client Management: Manage day to day interactions with executive clients and sponsors;
Business Development: Develop and maintain contact with top decision makers at key clients; organize and lead pursuit teams; participate and lead aspects of the proposal development process; contribute to the development of proposal pricing strategies;
Practice Development & Eminence: Develop practical solutions and methodologies; assist in developing "thoughtware" and "point- of-view" documents; participate in public speaking events; get published in industry periodicals; and
People Development: Perform role of coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities; provide leadership and support for delivery teams and staff in local offices.
Qualifications
A Bachelor's Degree in Computer Science or related field from a recognized university. A Master's Degree will be an added advantage.
At least 8 years' consulting experience, with 2 years' experience in working at a managerial level. Experience in a professional services firm in a client facing role is an added advantage.
At least 2 years' experience managing large scale technology projects in one or more of the following areas: ERP Implementation (SAP), Cloud Transformation (AWS), and Technology Strategy and Architecture.
A professional certification in SAP. A professional certification in Project Management, i.e. PMP or Prince 2 and/or Enterprise Architecture i.e., TOGAF, will be an added advantage.
Ability to lead and deliver large, complex client engagements that identify, design, and implement creative business and technology solutions for large companies.
Prior experience providing management consulting service excellence by identifying key client business issues, determining client needs by supplementing the standard assessment techniques and tools with innovative approaches, evaluating and validating analysis and developing recommendations for the client in the context of the overall engagement
Ability to demonstrate experience in overseeing the quality of deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance.
Experience in developing and presenting proposals for business development activities.
Behavioural competencies
Excellent communication skills, both written and verbal.
Effective interpersonal and relationship building skills.
Good mentorship and coaching ability with desire to develop self and others.
Adaptable, managing change and ambiguity with ease.
Sound problem solving ability.
Technical Competencies
Expert in field with sound industry and business knowledge.
Demonstrated leadership skills.
Business development skills.
Proven ability to manage and execute projects.
Experience in drafting and presenting client proposals.
Excellent report writing skills.
Sound business acumen.
Strong negotiation skills.
Focus on quality and risk.