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Manager II (P7) (Library & Information Centre: Client Services) at University of Johannesburg

University of Johannesburg
Full-time
On-site
Job Purpose:

To manage the collection and analysis of library data to provide valuable insights.

Responsibilities:


Compile, collate and present Library usage statistics.
Ensure quality control in collected data.
Conduct annual client services surveys.
Provide supervisory guidance to the Library Assistant in the portfolio.
Provide training on data collection tools.
Liaise with service providers to ensure smooth implementation and use of the statistics tools.
Promote the collection and use of Library statistics for decision-making in the Library.


Minimum requirements


A Bachelor's degree or equivalent (NQF 7) in Library and Information Science / Operations Research / Statistics / Data Science.
Two (2) years' experience in an academic library.
Proven ability to collect and analyse library data.
Knowledge and understanding of the Library's Information services functions.


Competencies and Behavioural Attributes:


Knowledge and understanding of the relevant Library integrated system modules.
Knowledge of library routines and workflows.
Knowledge of information services technology, including the ability to use electronic resources.
Presentation and facilitation skills.
Excellent oral and written communication.
Proven ability to exercise initiative and leadership.
Demonstrated ability to organise, supervise, as well as work independently and within a team.
Project management skills.
Strong interpersonal relationship.
Analytical thinking.


Apply by: 27 February 2026