Job Description
Reporting to the Senior Manager - Converged Network Support, the role holder is responsible for ensuring Safaricom network (LAN, WI-FI, WAN, Internet, Security Perimeters), IP Telephony and Video are working as required to support the business.
Responsibilities
Uphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work.
All employees have a responsibility to adhere to safety, health, and wellbeing policies, guidelines and procedures in all actions and decisions.
Manage and set priorities for the design, maintenance, development, and evaluation of all infrastructure systems including LANs, WANs, Wireless and Internet.
Manage the Local Area Network within the offices, * Manage the Wide Area Network to the branch offices including the Retail Shops and Care Centers * Manage the Wireless Network within the offices
Manage the Internet Perimeter and associated systems
Manage and operate Cisco Unified Communications environment
Manage and operate Video Conferencing environment and monitor trends and manage Capacity.
Manage the network infrastructure within the Colocation and Data Center facilities
Plan and evaluate existing network systems and perform design and installation, configuration, load balancing and ongoing maintenance of network devices.
Enforce IS security policies on the Extranet and Internet perimeters
Manage Secure Remote access for staff members, business partners, Contractors and system integrators * Follow through to ensure design parameters are adhered to at implementation.
Provide direction and recommendations to enterprise business units on project related solutions and services. * Ensure best buy in liaison with supply chain.
Ensure projects delivered to budget and time.
Follow through to ensure design parameters are adhered to at implementation. * Ensure CAPEX and NOPEX savings by use of NGN equipment/latest approved technologies.
Develop the team through learning initiatives, mentoring & coaching
Team Engagement though constant feedback & communication, performance discussions
Drive attainment of efficiencies through automation of processes/activities.
Qualifications
BSc. Computing, engineering or similar related degree.
Project management Certification
ITIL Foundations, CCNP, CCIE
6 years experience in a networked and dynamic environment, with 2 years at a management level
Must possess hands-on experience with a wide range of Cisco LAN and WAN platforms and the Cisco IOS
Ability to handle multiple projects and tasks, make decisions and solve problems while under pressure
Excellent communication analytical thinking skills
Appreciation of basic accounting knowledge preferred.