Manager: Operations (P7) (College of Business and Economics: School of Tourism & Hospitality) at University of Johannesburg

Job Description :


The University of Johannesburg is seeking a dynamic and experienced Manager to lead and expand the commercial and training operations of the School of Tourism & Hospitality (STH), namely TheKerzner@UJ. The STH develops future-fit leadership for the Tourism & Hospitality sector by providing both high-quality programme offerings as well as facilities which host functions and events. The commercial facilities and services offered by TheKerzner@UJ add to the high-quality teaching & learning environment and which the students are exposed to.


Responsibilities:


To manage TheKerzner@UJ outlets, functions and events, facilities and services to ensure a high-quality teaching & learning environment with a commercial component.


Key performance areas include:

General Management:


Manage overall operations in relation to functions and events hosted.
Ensure the optimal and productive utilisation of the facilities.
Ensure the facilities are always maintained.


Human Resource Management:


Manage the recruitment of staff.
Training & development of staff.
Performance Management
Oversee employee relations and staff well-being.


Financial Management:


Ensure that financial controls are in place and maintained; Financial reporting; Preparation of budgets; Pricing & revenue management strategy).
Financial management - ensuring a financially sustainable commercial operation that also facilitates effective student learning


Training:


Managing the unique opportunities for Work-Integrated Learning-WIL
Facilitate optimal learning experience in WIL.
Manage the student roster and event planning in conjunction with Academic Head: Hospitality Management.


Minimum requirements


A Bachelors' Degree (NQF7) in Hospitality Management with three (3) years' job-related experience or
Advanced Diploma in Hospitality Management (NQF7) or related field with five (5) years' job-related experience.
Experience in Restaurant, Banqueting, Conferencing and Events Management.
Financial Management experience: advanced knowledge of MICROs & OPERA financial systems).


Recommendations:


Candidate should ideally have a postgraduate qualification and more than 5 years' experience in Food & Beverage Operations, Restaurant Management, Banqueting in the Hospitality sector.
Strong business and financial acumen.
Experience working with management across levels within an organisation, e.g. from junior to executive level.
Strong academic administration skills.


Competencies and Behavioural Attributes:


Strong business development skills.
Good leadership and collaborative skills.
Verbal & written communication skills.
Sound problem solving- and decision -making skills.
Good conflict management skills.
Mentoring/Training skills.
Computer literacy.
Client & Industry relationship management.
Interpersonal and active listening skills.


Deadline:10th July,2026