Manager, Product Development and Commercialization at KCB Bank Kenya

KEY RESPONSIBILITIES:


Lead the development and implementation of innovative banking products and value propositions in own area that address customer needs and market opportunities.
Manage the full product lifecycle, including concept development, business case preparation, pilot testing, launch, and post-launch evaluation.
Collaborate with key stakeholders (Digital Banking, Marketing, Operations, Risk, Finance, and IT) to ensure timely and successful product rollout.
Drive commercialization strategies to enhance product uptake, profitability, and market share.
Develop and maintain detailed product documentation, including product manuals, processes, and pricing models.
Monitor product performance and customer feedback to identify areas for improvement and enhancement.
Conduct competitor and market analysis to ensure the bank's offerings remain competitive and innovative.
Support the creation of go-to-market plans, promotional materials, and staff training to ensure effective product positioning and understanding.
Ensure all new products comply with internal policies, risk frameworks, and regulatory requirements.
Provide insights and recommendations to senior management on product performance, market trends, and emerging opportunities.
Work closely with Finance and Strategy teams to ensure product profitability and alignment with the bank's financial goals.
Champion a culture of innovation, customer-centric design, and continuous improvement within the Products Department.


Academic & Professional


Education Bachelors Degree Degree ES
Professional Qualifications Product development ES
Masters Degree - AA


Experience

Total Minimum No of Years Experience Required


5 years


Detail Minimum No of Years Need Type


Product development 3 ES
Project management 3 ES
Banking Operations 2 ES
Sales/Marketing 2 DE