POSITION SUMMARY
This role is primarily a SALES & MARKETING Management role, not a routine facility management position.
The successful candidate will be responsible for:
Driving aggressive revenue growth
Increasing facility occupancy rates
Building a strong client pipeline
Positioning LCCI facilities as a preferred destination for corporate and high-profile events
The role also provides strategic support to the Head of Department in executing key business initiatives.
CORE OBJECTIVES
Drive revenue growth from facility rentals through proactive sales and marketing
Increase occupancy and utilization rates across facilities being managed by the Department
Build and sustain a robust client acquisition and retention strategy
Position LCCI facilities as a top-tier events and corporate venue in Lagos
KEY RESPONSIBILITIES
Sales & Business Development (Primary Focus)
Develop and execute data-driven sales and marketing strategies
Actively prospect and secure business from:
Corporate organizations
Event planners
Government agencies
NGOs and associations
Build and manage a strong sales pipeline with clear conversion targets
Lead negotiations and close high-value deals
Prepare and deliver compelling proposals and presentations
Revenue Generation & Performance Management
Own and deliver on monthly, quarterly, and annual revenue targets
Track key metrics such as:
Occupancy rates
Lead conversion rates
Revenue per booking
Develop pricing and promotional strategies to maximize revenue
Provide regular performance reports and forecasts to management
Marketing & Brand Positioning
Design and implement integrated marketing campaigns (digital & offline)
Strengthen LCCI's visibility in the events and corporate space
Identify market trends and competitor offerings to improve positioning
Collaborate with internal teams to enhance brand perception and reach
Client Experience & Relationship Management
Manage end-to-end client engagement from lead generation to event completion
Ensure exceptional customer experience
Build long-term relationships with repeat and high-value clients
Handle complaints and feedback professionally and proactively
Strategic & Operational Support
Support the Head of Department in:
Strategic planning
Business development initiatives
Special projects
Contribute to continuous improvement of service offerings and processes
QUALIFICATIONS & EXPERIENCE
Bachelor's degree in Marketing, Business Administration, Hospitality Management, or related field
8 - 10 years' experience, with strong emphasis on sales and business development
Proven track record of meeting or exceeding revenue targets
Experience in marquee sales, hospitality, or facility marketing is highly desirable
Minimum of 2 - 3 years in a leadership/supervisory role
KEY COMPETENCIES
Strong sales drive and commercial acumen
Excellent negotiation and closing skills
Proven ability to generate leads and convert opportunities
Strong relationship management and networking skills
Strategic thinking with strong execution capability
Excellent communication and presentation skills
High level of professionalism and integrity
Proficiency in CRM tools and Microsoft Office Suite
WHAT SUCCESS LOOKS LIKE IN THIS ROLE
Consistent achievement (or exceedance) of revenue targets
Increased facility bookings and utilization rates
Strong pipeline of high-value clients
Improved brand visibility and market positioning
High client satisfaction and repeat business