Key Responsibilities
Communication
Planning, organizing and communicating to members any social events on a monthly basis.
Managing the events email address and ensuring constant and professional email circulation to members.
Responsible for the coordination and publication of the club's Newsletter both in print & digital.
Website Management.
Managing the Clubs Mobile App.
Ensuring all activities are communicated and where required integrated between all online and offline channels
Ensure enforcement of the data protection act and adherence by all Club stakeholders.
Marketing
Collect market intelligence in all aspects of Club services, products and membership.
Conduct member satisfaction analysis for strategic decision making
Monitor and analyse current industry best practises and advise the General Manager accordingly.
Identify competitor promotional trends and align the club's to have a competitive edge
Liaise with the media and other advertising agencies to ensure appropriate marketing of the club's events, and services.
Liaise with various club committees to develop marketing plans and provide leadership in implementation.
Ensure efficient event management.
Responsible for Events poster designing.
Manage the Club's events calendar (weddings, conferences, meetings).
Manage the designing and printing of Food Menu, Wine Menu, Cocktail Menu and ensure the menus are well done, attractive and available.
Establish activities that enhance community relation including CSR activities
Liaise with heads of departments to ensure each club section marketing and communication is done on time to all stakeholders
Overall management of club advertisement, including placement (internal & external marketing).
Ensure that all service providers are well briefed with the Clubs regulations and maintain the required standards.
Ensure the timely coordination of documentation, invoices for guest billing.
Liaise with the Finance and Food & Beverage to ensure timely billing after the event.
Prepare post event evaluation reports noting attendance, times, and significant problems encountered.
Present monthly and annual reports on marketing and communications activities to Marketing and Communications committee.
Key Competencies
Confident communicator and presenter
Strong writing, editing, proofreading, layout and design, professional printing/publishing skills are essential, including ability to present concepts verbally
Integrity and confidentiality
Self-driven and results oriented
Creative and innovative
Customer service oriented with pleasant and outgoing personality
Team player
Excellent organizational and planning skills
Superior project management and time management skills
Strong knowledge and understanding of current trends in digital media/social media.
Academic & Professional Qualifications
Bachelor's degree in Marketing and/ or Communication or related field
Microsoft Office Proficiency