Requirements:
Qualifications & Experience:
A Bachelor's Degree in Business, Commerce, Marketing, Economics, or a related field
The skills we need:
Computer Literacy
Strong Attention to Detail
Strong understanding of business principles, sales, and marketing concepts
Competitor and market analysis skills
Proficiency in MS Office (Excel, PowerPoint, Word)
Excellent verbal and written communication
Adaptability and willingness to learn in a fast-paced environment
Attributes required:
Collaborative
Creative Energy
Hands on
Have an opinion and voice it
Strong communication skills
Strong problem solving skills
Key responsibilities:
Support sellers with basic account management and operational queries.
Assist sellers with understanding platform tools, processes, and best practices.
Monitor seller performance metrics and identify areas for improvement.
Help improve product listings, catalogue quality, and stock availability.
Support promotional activities by coordinating submissions and tracking outcomes.
Assist in preparing seller performance reports, trackers, and dashboards.
Escalate operational or technical issues to relevant internal teams.
Participate in seller training sessions, webinars, and enablement initiatives.
Maintain accurate records of seller interactions and actions taken.