Job Summary
As our Mart Manager (Mini-Mart / Convenience Store Manager), you will provide high-level leadership and operational oversight to ensure our retail mart operates at peak efficiency, maximizing sales and delivering an exceptional shopping experience.
We look to you to drive daily floor operations, manage stock levels, and implement commercial strategies to boost profitability.
This is a proactive, fast-paced role that requires a sharp blend of retail acumen, inventory management, and team leadership, and we need someone ready to drive growth from day one.
Your Key Responsibilities
Operational Oversight & Customer Experience: You will direct daily mart operations, maintain immaculate merchandising and shelf-stocking standards, and ensure front-of-house staff deliver fast, friendly service to maximize customer satisfaction.
Inventory Control & Supply Chain: You will oversee weekly stock counts, monitor product expiration dates closely, manage wastage and shrinkage (theft/damage), and coordinate with vendors to ensure high-demand items are always in stock.
Financial Performance & Cash Management: You will monitor daily sales targets, manage cash drawer reconciliations, track petty cash, and analyze Point of Sale (POS) data to identify top-selling products and optimize category margins.
Staff Leadership & Scheduling: You will recruit, onboard, and train cashiers and floor assistants, creating efficient shift schedules to balance busy peak hours with labor cost budgets.
Business Development & Promotions: You will execute localized marketing campaigns, design high-impact cross-merchandising displays, and analyze local competitor pricing to capture a larger share of the neighborhood market.
Compliance, Safety, & Risk Management: You will enforce strict internal controls to safeguard inventory, protect point-of-sale financial data, and ensure the facility fully complies with local health, safety, and retail licensing regulations.
What We Are Looking For
Experience: A Bachelor's degree in Business Administration, Retail Management, Marketing, or a related field is preferred, combined with a minimum of 5 years of management experience in a fast-paced retail environment, supermarket, or mini-mart.
Technical Skills: High proficiency in modern Point of Sale (POS) software, retail inventory management systems, and Microsoft Office Suite (especially Excel for tracking sales metrics and stock levels).
Core Competencies: Strong understanding of retail math (margins, markup, and shrinkage calculations), excellent vendor negotiation skills, and sharp analytical problem-solving abilities.
Traits: High emotional intelligence to handle high-volume rush periods and customer disputes calmly, strong work ethics, absolute reliability, and a hands-on leadership style.