RESPONSIBILITIES:
Sales & Customer Service
Proactively engage with prospective customers via showroom floor, online leads, telephonic inquiries, and referrals.
Conduct professional vehicle presentations, test drives, and product demonstrations.
Identify customer needs and recommend suitable vehicles and value-added products (warranties, service plans, finance options).
Negotiate trade-in values and finalise sales deals in line with dealership policies.
Maintain regular follow-ups with potential and existing customers to secure repeat business.
Administration & Compliance
Complete all sales documentation accurately (offer to purchase, finance applications, trade-in appraisals).
Ensure compliance with F&I. POPIA, and other applicable automotive retail regulations.
Work closely with the F&I Manager to secure finance approvals and insurance arrangements.
Maintain updated vehicle stock lists and pricing on dealership and third-party platforms.
Vehicle Preparation & Merchandising
Ensure all vehicles on display are clean, well-presented, and correctly priced.
Assist with vehicle photos and descriptions for online marketing.
Monitor the condition of used stock and report any issues to management.
Targets & Performance
Consistently meet or exceed monthly sales and gross profit targets.
Contribute to dealership CSI (Customer Satisfaction Index) targets through professional service.
Track personal performance and proactively seek improvement opportunities.
REQURIEMENTS:
Qualifications & Experience
Matric Certificate (Grade 12).
Minimum 2 years previous experience as a sales executive in a dealership environment (used vehicles preferred).
Valid South African driver's license.