Summary
We are looking for a Medical administrative assistant to organize our medical facility's functions.
You will support day-to-day operations by performing administrative tasks and ensuring high quality customer service for our patients.
Responsibilities
Interview patients for case histories prior to appointments
Update and maintain patients' health records
Assist patients with initial paperwork
Schedule and coordinate appointments
Process insurance claims in compliance with law requirements
Use medical software to support all transactions
Manage receivable and payable accounts and maintain financial records
Answer patients' queries and ensure quality customer service
Collaborate with doctors and nurses to help with medical examinations, schedule tests and order supplies
Ensure compliance with procedures
Keep up-to-date with changes in medical and insurance legislation.
Requirements and skills
Hands on experience with medical software and MS Office
Knowledge of healthcare operations
Familiarity with medical and insurance legislation
Excellent organizational and multitasking skills
Customer-oriented communication skills.