KEY RESPONSIBILITIES:
Confirm plotting of walling routes, GIS maps and data o electronic devices as well as manually spread sheets daily. Give input to Senior Meter Reader related to route anomalies found on site or requirement for re-ordering.
Accurately locate the relevant water meter using address, GIS and meter number to verify its validity. Identify new meter and/or change meters and record the data accordingly. Ensure the submission of manually recorded data. Perform revisits on no access codes previously obtained, daily per route issued.
Perform data cleansing activities as and when required including but not limited to unmetered properties, unbilled properties, meter master data and initial property usage data on questioner.
Advise customers on measures that would help reduce water wastage or high bills due to unseen leaks e.g. (how to detect a leak). Log the following customer service issue on route, using relevant coding e.g., leaking/burst water meters, leaking/burst pipes, blocked/damaged sewer pipes or external utility issues.
JOB REQUIREMENTS: ESSENTIAL QUALIFICATIONS AND EXPERIENCE
Matric (NQF 4).
Must have 2 years periodic Meter Reading experience within the Municipal environment.
Must have sound knowledge of meter reading process.