What will you do?
We are seeking an experienced administrator to join the MiWay Assessing Administration department. The ideal candidate will have a service and team ethos and possess strong attention to detail with a willingness to develop an understanding of motor insurance policies and procedures.
The purpose of this position is to contribute to the administrative duties of the team to deliver exceptional service of motor vehicle claims, including liasioning with members, suppliers and supporting the team in managing the repair of motor vehicles and the associated costs.
What will make you successful in this role?
Minimum Qualification Required
Matric/NQF4
Minimum Experience
Administration Experience of 1 Year +
Effective communication skills both verbally and written.
Basic excel experience
Preparing Reports
Database Maintenance and administration
Deliverables include, but will not be limited to
Possesses sufficient fundamental proficiency to successfully access information and prepare reports of moderate difficulty.
Interacts with operational and first line supervisory/management personnel within the client/user area.
Conduct efficient reporting and administration. The ability to access information from databases and prepare reports.
Record keeping, filing and maintenance of databases.
A continuing focus on the needs and requirements of customers and clients, anticipating their needs, remaining sensitive to customers while performing services for them, responsive to customer needs.
Understanding the rules, regulations, sanctions and other statutory requirements, guidelines and instructions relating to governing bodies and organizations, both internally and externally.
Understands customers' business operations beyond single issues driving a project. Demonstrates the ability to apply functional business, product and service knowledge to successfully meet work objectives.
Competencies Required
High attention to detail and managing a quality service.
Effective communication skills both verbally and written.
Delivering at pace