Overall Purpose of the Job
To design, implement, manage, and optimise DUT's Microsoft Cloud-based storage infrastructure (e.g., OneDrive, SharePoint, Teams, and Azure storage). The role ensures efficient, secure, and scalable data storage and retrieval, aligning with institutional digital transformation objectives.
The incumbent supports staff and students by ensuring data availability, compliance with security and privacy standards, and seamless integration of cloud storage into academic and administrative operations.
Minimum Requirements
Bachelor's degree in information Technology, Computer Science, or related field. (NQF Level 7).
3 - 5 years experience in managing cloud infrastructure and enterprise storage systems and 3 years minimum time spent on the job
5+ years' experience in Microsoft 365 cloud environments, Azure storage, and higher education ICT environments
Knowledge of the Microsoft 365 suite
Cloud storage configuration
ICT infrastructure management
Troubleshooting and support
Ideal
Postgraduate qualification or professional certifications in Microsoft Cloud technologies (e.g., Microsoft Certified: Azure Administrator Associate, Microsoft 365 Certified: Enterprise Administrator Expert)
Expertise in Azure administration
Data lifecycle management
Hybrid cloud integration
Scripting and automation (PowerShell)
Security and compliance frameworks
Summary of Duties:
Cloud Storage Management and Administration
Perform regular monitoring of storage performance, availability, and scalability
Implement best practices for storage optimisation and capacity planning.
Troubleshoot technical issues and provide timely solutions to maintain service availability.
Data Security, Backup, and Compliance
Implement security controls to protect institutional data stored in the Microsoft cloud environment.
Ensure compliance with data privacy legislation such as POPIA and GDPR.
Configure and monitor encryption, retention, and data loss prevention policies.
Liaise with ICT security teams to integrate storage management with enterprise security frameworks.
User Support and Training
Provide technical support to staff and students on the use of Microsoft cloud storage solutions.
Resolve user queries related to storage capacity, access, and synchronisation.
Develop and deliver training workshops on effective use of OneDrive, SharePoint, and Teams for storage and collaboration.
Systems Integration and Optimisation
Integrate Microsoft cloud storage with other institutional systems such as LMS, ERP, and email.
Configure APIs and connectors to enhance interoperability across platforms.
Collaborate with software vendors and ICT developers to enable seamless integration.
Monitoring, Reporting, and Continuous Improvement
Monitor system performance, usage trends, and storage analytics using Microsoft tools.
Generate reports for management on storage utilisation, compliance, and user activity.
Conduct regular review sessions to align storage management with DUT's digital strategy.
Disaster Recovery and Business Continuity
Ensure Microsoft cloud storage solutions are aligned with DUT's disaster recovery plan.
Regularly test backup and recovery processes to ensure reliability during crises.
Support institutional business continuity by ensuring uninterrupted access to critical data.
Stakeholder Engagement and Collaboration
Collaborate with academic departments to support research and teaching storage needs.
Engage administrative units to align storage solutions with operational requirements.
Serve as a liaison between DUT and Microsoft vendors for technical support and updates.
Closing Date 13 May 2026