Role Purpose
The Multimedia Designer is responsible for conceptualising, designing, and producing high-quality multimedia content to support communication, marketing, member education, and digital engagement within the medical aid industry.
The role involves creating visually compelling graphics, videos, animations, digital assets, and presentations that communicate complex healthcare and medical scheme information in a clear, engaging, and member-friendly manner.
The incumbent collaborates with Marketing, Member Services, Product, IT, and External Providers to ensure consistent brand identity and compliance with industry regulations.
Requirements
National Diploma or Bachelor's degree in Multimedia Design, Graphic Design, Digital Media, Communication Design, or related field
2 - 5 years of experience in multimedia design, preferably in the healthcare, medical aid, financial services, or corporate communication environment
Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro, After Effects) and related design tools
Experience with animation, motion graphics, and video editing
Understanding of digital marketing, UX design principles, and content optimisation for various platforms
Knowledge of POPIA compliance and sensitivity when handling member and healthcare-related content is advantageous
Duties & Responsibilities
Design and produce multimedia materials including videos, animations, infographics, brochures, social media content, and digital graphics.
Develop educational and promotional content such as member onboarding videos, benefit explanations, wellness campaigns, and provider communication material.
Ensure all multimedia content aligns with brand guidelines, tone, and visual identity standards.
Collaborate with cross-functional teams to translate medical aid benefits, product updates, and clinical information into easy-to-understand visual formats.
Edit and enhance video content including voice-overs, subtitles, motion graphics, and post-production elements.
Design marketing collateral for digital campaigns, member portals, mobile apps, and broker engagement.
Support internal communication initiatives by producing presentations, internal campaign visuals, and training materials.
Manage multimedia libraries, digital assets, and version control for all creative outputs.
Ensure all content complies with POPIA, Medical Schemes Act communication regulations, and internal approval processes.
Provide creative input during campaign planning, product launches, and wellness programme rollouts.
Competencies
Strong creative and visual storytelling skills.
Ability to simplify complex medical information into clear visual content.
Attention to detail and high-quality execution of deliverables.
Strong communication and interpersonal skills when engaging with internal clients.
Ability to manage multiple projects and deadlines simultaneously.
Technical proficiency in multimedia production tools and digital editing software.
Awareness of design trends and digital communication best practices.
Closing Date
2026/04/05