Key Performance Areas
Facilities Management:
Drive and proactively participate in the FM Centre of Excellence (COE).
Proactive life cycle oversight of all assets within the sector.
Formalise all planned maintenance requirements for proactive maintenance planning of all assets within the sector.
Formalise all statutory requirements for the respective disciplines under management to ensure compliance.
Oversee Facility Management System (FMS).
KPI Management
Negotiate and oversee all service contracts as may be applicable.
Preparation, Implementation, monitoring and reporting on Capex and OPEX budgets.
Growthpoint Helpdesk - Oversee helpdesk, manage reports & follow up.
Procurement - Align supplier management / procurement with Facilities Management objectives.
Oversee Service Level Agreements, ensure compliance and performance management of KPI's within the teams.
Oversee Asset Register compliance.
Oversee RFP Management, roof, sprinkler, etc. in conjunction with Facilities Managers.
Drafting, implementing, and communicating Standards, Policies and Procedures.
Operate in a cost-effective manner whilst still delivering the highest level of service to the business
Leverage technology advances to ensure best practice implementation within the sector.
Strategic input of sustainability plans and roll out nationally.
Strategic, accurate and timeous reporting at various intervals and meetings for the sector.
To conduct building inspections in conjunction with FM teams to ensure standards are maintained.
To monitor, investigate, report and recommend on optimum recoveries on all utilities, including the required meetings.
Ability to read and track income statement movements, including analysis of accounting transactions.
Project Management
Project manage ongoing facilities management projects, ensuring that costs, time and quality parameters are met.
Project manage refurbishments, redevelopments, additions and redecorations of buildings.
Risk Management
Oversee the management and control of risks in respect of machinery, plant, equipment, fire services and electrical.
Oversee the effective management and control of client, service providers and public health, welfare, and safety by applying the OHS Act, Regulations, and by-laws.
Stakeholder Management
To liaise with clients, ensuring quick turnaround times and manage the Client-Landlord relationship.
Maintain a relationship with the various local and national authorities and forums. i.e., Department of Labour, Fire and Disaster Management, Local Business Forums. etc. and implement corrective action when required.
Ensure Information flow, knowledge and sharing of best practice across the business to improve collaboration.
Attend networking events and conferences when required.
People Management
Oversee and provide technical guidance and support to Asset management, Property management and Facilities management team.
Facilitate Quarterly Facility Management meetings.
Identify Facilities Management training needs and mentoring; and assist in the recruitment of technical staff, Interviewing of graduates, placement, mentoring and coaching. Act as an advisor for large projects.
Performance management and Key Performance Indicators input and management of direct staff.
Experience
At least ten (10) years' experience in Facilities Management, five (5) of which must be at senior management level.
Ten (10) years of Facility Management / Project Management experience.
Proven experience in end-to-end Facilities Management.
Education
A Tertiary qualification in the field of Engineering or Construction Management. BSc or equivalent.
Artisan by Trade advantageous, along with being a Member of the Engineering Council of SA.